Shipping and Returns
When will my order ship?
It depends on the delivery option you choose at checkout.
- Same-day and 2-hour: This will arrive the same day, if not within two hours, via courier delivery. Currently, our 2-hour delivery service is available in select San Diego, Los Angeles, and San Francisco zip codes. When you checkout on our website you will be able to see if your zip code qualifies for this service in the shipping dropdown menu.
Standard shipping: We pack these orders within 48 business hours and then shipping typically takes 1-3 business days, depending on where you live. So keep in mind that depending on the timing of your order, it can take up to five days total to arrive at your doorstep. Packages are not shipped out on the weekends, so orders placed Friday - Sunday will be packaged on Monday. We don't ship out on holidays.
Do I have to be 21+ to order JuneShine?
Yes. You will be ID’d when the delivery is made.
Do I have to be present to accept my delivery?
Someone who is at least 21 years old must be available to sign for each shipment. When providing us with a shipping address please take this into account as all packages require an in-person signature. Carriers will not leave packages unattended. After 3 unsuccessful attempts your shipment will be returned to sender.
How do I track my order?
You’ll get a shipping confirmation email as soon as your order ships with a tracking number.
What if my package does not arrive?
Email us at firstname.lastname@example.org
What do I do if I want to cancel or modify my order?
Unfortunately, we can't edit or cancel orders once they're placed because we process them so quickly (especially 2-hour and same-day delivery). If you have any questions, please email email@example.com
What do I do if the product is damaged or my order is incorrect?
Email us at firstname.lastname@example.org with the details and a photo of the damaged/incorrect order.
What do I do if I want a refund?
Email us at email@example.com with details on why you’re asking for a refund; please include any relevant photos.
We are unable to process returns for JuneShine products as it is a perishable product. Please check our FAQ's for our merch return policies.