Shipping and Returns

When will my order ship?

It depends on the delivery option you choose at checkout.

  • We have same day delivery and same day rush 2hr delivery available 7 days a week in select zipcodes of San Diego and Los Angeles.
  • For all other zipcodes we offer standard shipping. Orders are packed within 24 hours and shipping takes 1-2 additional business days. We deliver Monday-Saturday but not on Sunday.

 

Do I have to be 21+ to order JuneShine?

Yes. You will be ID’d when the delivery is made.

 

Do I have to be present to accept my delivery?

Someone who is at least 21 years old must be available to sign for each shipment. When providing us with a shipping address please take this into account as all packages require an in-person signature. Carriers will not leave packages unattended. After 3 unsuccessful attempts your shipment will be returned to sender.

 

How do I track my order?

You’ll get a shipping confirmation email as soon as your order ships with a tracking number.

 

What if my package does not arrive?

Email us at orders@juneshine.co

 

What do I do if I want to cancel or modify my order?

Unfortunately, we can't edit orders once they're placed because we process them so quickly (especially 2-hour and same-day delivery). If you want to cancel, please email orders@juneshine.co

 

What do I do if the product is damaged or my order is incorrect?

Email us at orders@juneshine.co with the details and a photo of the damaged/incorrect order.

 


What do I do if I want a refund?

Email us at orders@juneshine.co with details on why you’re asking for a refund; please include any relevant photos.

 

Returns

Returns are subject to the rules and requirements of local laws and will be handled and approved by the retail licensee, if applicable.